Where can I get factory support?
The easiest way to get factory support is through the built-in customer service entry in the JJ Chicken App.
Use it for setup, device status, warranty, repair, or replacement questions, because your account and device information can help us understand the issue faster.
You can also email us at customerservice@go-chicken.enterprises. Please include your JJ Chicken account email, order number if available, a short problem description, and photos or a video if the issue is visible.